Contact information

Contact Information for Halyon


1. Company Information

Store Name: Halyon

Business Address: 6 Lapadum Street, Finke Northern Territory 0872, Australia


2. Customer Support Contact

If you need assistance with an order, product details, tracking a delivery, or initiating a return, you can reach our team through the following direct channels:

📧 Email: robertfreemancs974@gmail.com

📞 Phone: 0638-8309


3. Customer Support Hours

Our customer care team is available during the following hours:

  • Monday to Friday: 9:00 AM – 6:00 PM (AEST/ACST/ACDT, depending on the applicable Australian time zone)
  • Saturday & Sunday: Closed

Note: Inquiries sent outside of business hours or on Australian public holidays will be handled on the next business day.


4. Response Time

We aim to respond to all customer inquiries as quickly as possible:

  • Within 24–48 business hours.
  • Response times may be slightly longer during public holidays or peak promotional periods.

5. Support Categories

Feel free to contact us regarding:

  • Order status, tracking, and delivery updates
  • Returns, cancellations, and refunds
  • Product information and availability
  • Payment or checkout assistance
  • General feedback and customer suggestions

6. Recommended Contact Method

For the fastest service and accurate documentation of your request, we recommend contacting us by email:

📧 Email: robertfreemancs974@gmail.com

To help us assist you quickly, please include:

  • Your full name
  • Your order number (if applicable)
  • A brief description of your request or issue

7. Legal Business Information

Halyon is operated under the following official contact details:

Address: 6 Lapadum Street, Finke Northern Territory 0872, Australia

Email: robertfreemancs974@gmail.com

Phone: 0638-8309